All required information is kept internally and is held in strict confidence. We never share your personal information with any third parties.
Using SSL encryption security technology, your online order is processed securely. When placing your order, you will be taken to our secure server prior to being asked for your credit card information.
We do not solicit by phone, email or snail mail. We will contact you only if your order information is incomplete or incorrect.
All orders are processed immediately and are discreetly shipped the following day.
North American orders are shipped by UPS or FEDEX GROUND. Delivery time is 3 to 5 business days. Please note, for online memberships and basic subscriptions provide online access to the DVD and no materials are shipped.
PO Box, APO/Military and International orders are shipped by USPS GLOBAL PRIORITY MAIL.
International orders are delivered within 14 business days.
Tracking information will be provided through email by the designated carrier.
Please note that holidays may delay delivery time.
In the event of a refund requests, customers must contact us through regular mail with the following information:
• Full Name
• Product Description
• Order Number
• Date of Purchase
Our sales line will be unable to assist customers with any return requests, as they do not have the ability to authorize returns. Once your refund request has been approved for return, customers will be required to ship the package to the appropriate address. All returns are subject to a bank-processing fee, shipping and handling charges.
The 180-Day Guarantee is only applicable to unopened Penis Access DVDs. Online memberships, and basic subscriptions are not eligible for refund/return.
• Customer must return all items included in initial order, and all items must be unopened. Opened packages are not eligible for return.
• Prior to returning a product, a customer must contact us regular mail or email, with all necessary information. When preparing your e-mail please adhere to the previously stated terms. (i.e. Full Name, Order Number, Contact Information etc.)
If all of the above terms and conditions have been met and a representative has contacted you to approve your return, you may return the package to the return address provided. Any products returned without the approval of a returns representative will be automatically refused and returned to sender.
PenisAccess and/or its subsidiary companies and websites reserve the right to refuse or cancel any order that is believed to be fraudulent.
We do not take any responsibility for any injury caused by deliberate or accidental misuse or application of this natural exercise routine.
Our claims of enhancement and enlargement are based on the results of controlled research and reported achievements by numerous satisfied customers. Individual results may vary depending on daily intake, body type and other factors. Results noted in testimonials are unique and not typical of all clients.
Due to its content anyone under the age of 18 should have parental authorization before accessing our website or those of our affiliates and sponsors.